Privacy Policy

WMC Canadian Academy
Operated by 12991420 Canada Limited
Effective Date: October 23, 2026

1. Introduction

WMC Canadian Academy ("WMC," "we," "our," or "us") is committed to protecting the privacy and personal information of students, parents, guardians, tutors, and website visitors.

This Privacy Policy explains how we collect, use, disclose, retain, and safeguard personal information through our website, educational services, online forms, and advertising platforms.

We handle personal information in accordance with applicable Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA), where applicable.

2. Information We Collect

Depending on the services requested, we may collect:

• Parent or guardian names, email addresses, and telephone numbers.

• Student names, grade levels, and academic subjects.

• City or general geographic location.

• Tutoring preferences, scheduling availability, and learning goals.

• Educational needs, learning differences, and individualized support requirements.

• Information voluntarily provided about disabilities, behavioural support, or educational assessments.

• Registration, billing, and payment information.

• Communications submitted through our website, email, or online forms.

We seek to collect only the information reasonably necessary to respond to inquiries and provide requested services.

3. How We Use Personal Information

We may use personal information to:

• Respond to inquiries about tutoring and educational support.

• Contact parents or guardians regarding requested services.

• Match students with appropriate tutors or educational professionals.

• Develop individualized educational support plans.

• Arrange tutoring schedules and appointments.

• Manage registration, agreements, invoicing, and payments.

• Communicate service updates and relevant educational information.

• Improve our website, services, and advertising effectiveness.

• Meet applicable legal and regulatory requirements.

We do not sell personal information.

4. Children's Privacy and Neurodivergent Student Support

We recognize that children's personal information, particularly information about disabilities, learning differences, behavioural needs, and educational assessments, requires additional protection.

Parents or legal guardians should provide information on behalf of children who cannot meaningfully consent themselves.

We seek appropriate consent before collecting, using, or disclosing sensitive student information.

Access to this information is limited to authorized individuals who reasonably require it to coordinate or provide educational services.

Sensitive student information is not used to create advertising audiences or for unrelated marketing purposes.

5. Facebook, Instagram, Google Ads, and Online Forms

WMC Canadian Academy may collect inquiries through:

• Facebook and Instagram Instant Forms.

• Google Ads and website contact forms.

• Jotform registration and inquiry forms.

• Email and other direct communication channels.

Information submitted through these channels may include contact details, student grade levels, subjects, general location, and requested services.

We use this information to respond to inquiries and discuss available tutoring or educational support options.

Submitting an inquiry does not automatically subscribe an individual to unrelated promotional communications.

Where required, we obtain appropriate consent before sending marketing communications.

6. Website Analytics, Cookies, and Advertising Technologies

Our website may use technologies such as Google Analytics, Google Tag Manager, Meta Pixel, and cookies to understand website traffic, measure advertising performance, and improve our services.

Depending on the technology and visitor settings, information collected may include:

• Browser and device information.

• IP address and approximate location.

• Pages visited and website interactions.

• Referral sources and advertising interactions.

These technologies may involve third-party providers processing information on our behalf or for their own disclosed purposes.

Where required by applicable law, we seek consent for non-essential cookies and tracking technologies.

Visitors may manage certain tracking preferences through browser settings and available website privacy controls.

7. Sharing Personal Information

We may share necessary personal information with authorized tutors, educational professionals, administrative personnel, and service providers involved in delivering requested services.

Service providers may include website hosting, online forms, communications, scheduling, analytics, and payment processing platforms.

We seek to limit disclosure to information reasonably necessary for the relevant purpose and use appropriate safeguards.

Some service providers may process or store information outside Canada, including in the United States, where different laws may apply.

We may also disclose information when required or permitted by law.

8. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

Access to personal information is limited according to legitimate operational needs.

However, no internet transmission or electronic storage system can be guaranteed completely secure.

9. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, provide services, resolve disputes, or comply with applicable legal and contractual obligations.

When personal information is no longer required, we take appropriate steps to securely delete, destroy, or anonymize it.

10. Access, Correction, and Withdrawal of Consent

Individuals may contact us to:

• Request access to personal information we hold about them.

• Request correction of inaccurate information.

• Ask questions about our privacy practices.

• Withdraw consent where legally permitted.

• Request deletion of personal information, subject to applicable retention obligations.

We will review and respond to requests in accordance with applicable privacy laws.

11. Third-Party Websites

Our website may contain links to external websites and services, including Facebook, Instagram, Google, and online registration platforms.

These third parties maintain their own privacy policies and information-handling practices.

We encourage visitors to review those policies when using external services.

12. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our services, technologies, or legal obligations.

The most recent version will be posted on our website with its effective date.

13. Contact Information

For questions, privacy concerns, access requests, or corrections, please contact:

WMC Canadian Academy
Operated by 12991420 Canada Limited

Email: bawad@thewmcacademy.com
Website: https://thewmcacademy.com
Location: Ontario, Canada

Privacy Contact: WMC Canadian Academy Administration